Your Questions, Answered
Everything you need to know before your next adventure
What is Travione?
Travione is a curated online store offering high-quality, stylish, and practical travel essentials — from tech gadgets to comfort accessories — designed to make every trip smoother and smarter.
Do you ship internationally?
Yes! We ship worldwide with reliable logistics partners. Shipping times vary depending on your country and selected shipping method.
How long does delivery take?
Typically, delivery takes 7–15 business days depending on your location. You’ll receive a tracking number as soon as your order is shipped.
Can I track my order?
Absolutely. Once your order has been dispatched, you’ll receive an email containing your tracking number and a link to follow your package’s journey.
What payment methods do you accept?
We accept PayPal, Visa, MasterCard, American Express, and other secure payment options available during checkout.
Can I cancel or modify my order after placing it?
You can cancel or change your order within 12 hours after purchase by contacting our support team at contact@travione.com
What if my product arrives damaged or defective?
If your item arrives damaged, please contact us within 7 days of receiving it. We’ll replace it or issue a full refund.
Do you offer refunds or returns?
Yes, we offer a 30-day money-back guarantee on all items. The product must be unused and in its original packaging.
Are Travione’s products eco-friendly?
We prioritize sustainable packaging and collaborate with suppliers who follow eco-conscious manufacturing practices.
How can I contact customer service?
You can reach us via our Contact page or email at contact@travione.com we’re happy to help with any questions about your order or our products.